This Privacy Policy explains how ABC Interactive N.V. (“ABC”, “we”, “us”, or “our”) collects, uses, stores, and shares personal data relating to individuals who interact with the Imperial Wins platform. This includes anyone who visits the website, uses any related services, or registers an account to play online games.
Our Services include the Imperial Wins website, any associated web pages, communications such as emails or messages, and any promotional materials under our control. By accessing or using these Services, you acknowledge that you have read and understood this Privacy Policy.
Protecting your privacy is a priority for us. We aim to be transparent about how your data is handled and to ensure that all processing is carried out fairly and in accordance with applicable laws.
You are not legally required to provide personal data. However, if you choose not to provide certain information, you may not be able to access or fully use our Services.
When you register an account, we are required to collect and process certain personal data to comply with legal obligations and to provide a secure and functional gaming experience. You also have the right to request deletion of your data or restrict certain types of processing, although this may affect your ability to use the platform.
Data Collection
We collect several types of personal data depending on how you interact with our Services.
When you use the website, technical data is automatically collected. This may include your device type, operating system, IP address, browser type, language settings, screen resolution, and general activity such as pages visited and interactions within the platform. This information helps us maintain performance, security, and usability.
When you register as a player, we collect personal details such as your full name, date of birth, gender, email address, phone number, and residential address. Additional information related to your gaming activity, deposits and withdrawals in NZ$, communication history, and account preferences is also recorded.
To meet regulatory and anti-fraud requirements, we may request identity verification documents. These can include a passport or driver’s licence, proof of address, and payment method details. In some cases, additional information may be required to confirm your identity and ensure compliance with applicable laws.
If you contact our support team, we may collect information related to your request, including your name, contact details, and any other details necessary to assist you effectively.
We may also receive personal data from third-party services when you interact with them in connection with our platform. These providers operate under their own privacy policies, and we recommend reviewing them separately.
Data Usage
Your personal data is used to operate and improve our Services, provide customer support, and ensure compliance with legal and regulatory requirements.
This includes verifying your identity, processing transactions, managing your account, and delivering a safe gaming environment. Your data also helps us detect fraud, prevent misuse of the platform, and maintain security standards.
We may use your information to personalise your experience, improve website functionality, and send you important service-related communications such as account updates or transaction confirmations.
With your consent, we may also send promotional messages about offers, bonuses, and new features. You can opt out of these communications at any time.
In regions where consent is required for data processing, your use of our Services and acceptance of this policy constitutes your agreement to such processing. You may withdraw your consent at any time by contacting us.
Data Location
Your personal data may be processed and stored in multiple jurisdictions, including the United Kingdom and other locations where our service providers operate.
While data protection laws may vary between regions, we take steps to ensure that your data is protected according to industry standards and applicable legal requirements, regardless of where it is processed.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, and operational requirements.
In many cases, data is retained for a period of up to five years after account closure to comply with gambling regulations and to resolve potential disputes.
When data is no longer required, it may be securely deleted or anonymised.
Data Sharing
We may share your personal data with third parties when necessary to provide our Services or comply with legal obligations.
This includes sharing data with payment providers, identity verification services, technical support providers, marketing partners, and analytics services. These partners only receive the data required to perform their specific functions.
We may also disclose personal data to regulatory authorities, law enforcement agencies, or other entities when required by law or when necessary to prevent fraud or illegal activities.
In the event of a business change such as a merger or acquisition, your data may be transferred to relevant parties as part of that process.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, enhance user experience, analyse traffic, and support marketing efforts.
These technologies may collect data such as your IP address and browsing behaviour. You can control cookie settings through your browser preferences, including blocking or deleting cookies.
Disabling cookies may affect certain features of the platform.
Communications
We may contact you with essential service-related information, including updates, security notices, and transaction confirmations. These communications are necessary and cannot be opted out of.
We may also send promotional messages if you have agreed to receive them. You can unsubscribe at any time by following the instructions in the message or by updating your account preferences.
Data Security
We use industry-standard security measures to protect your personal data, including encryption, secure servers, firewalls, and access controls.
Despite these efforts, no system can guarantee complete security, and you share data with us at your own risk.
Your Rights
Depending on your location, you may have rights regarding your personal data. These may include the right to access your data, correct inaccuracies, request deletion, restrict processing, or transfer your data to another provider.
To exercise these rights, you may be required to verify your identity. Some requests may be limited due to legal or regulatory obligations.
Data Controller
ABC Interactive N.V. acts as the data controller for your personal data. This means we determine how and why your data is processed.
Our service providers act as data processors and handle data on our behalf in accordance with this policy and applicable laws.
In some cases, certain partners may act as co-controllers when processing data for shared purposes such as analytics or marketing.
Additional Information
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect from the stated date. Significant updates may be communicated in advance.
Our Services are intended only for individuals aged 18 or older. We do not knowingly collect data from minors. If we become aware that a minor has provided personal data, it will be deleted unless retention is required by law.
If you believe that a minor is using the platform, please contact us immediately.
For any questions, concerns, or requests related to this Privacy Policy, you can contact us at: